Tech Support Services
AchieveIT Tech Support provides businesses with priority access to an expert team of technical support professionals who offer far more than reactive problem resolution. Our highly skilled experts, working alone or alongside your IT staff, will keep your systems up and running smoothly
Adhoc Support
If you just need an engineer or technical consultant for a one-off engagement or an urgent break-fix, ad-hoc support might meet your needs.
Block Hours
Pre-paid Block Hours are a perfect solution for businesses needing guaranteed - but irregular access - to support engineers or technical consultants. Block hours can be used for reactive support, maintenance or small projects. Bonus support hours are awarded to customers on a sliding scale: The more Block Hours you buy the more free hours we provide you with!
Contracted Maintenance
Contract Maintenance services are ideal for customer requiring regular preventative maintenance for their systems. This package can be used in conjunction with ViewIT to give you the greatest control and protection for your systems.
ViewIT - Focus on running your business, not your I.T.
- Do you really know the current state of your technology?
- Are you paying too much for reactive IT support?
- Would you like to reduce your support costs?
Introducing ViewIT - a remote system monitoring and management solution for businesses of all sizes that is affordable and risk free!
ViewIT helps you avoid the risks of expensive remedial action and damage to your reputation through proactive monitoring.
ViewIT watches over key parts of your infrastructure that can cause most hassle and alerts us and you to any issues so we can fix them fast, before they become big problems causing costly downtime.
Call AchieveIT now on 1300 22 48 48 to take advantage of our limited time offer of 1 months free ViewIT monitoring. No risk. No contract. No fuss.